Refugee Council

Main information

Applying for asylum

This leaflet explains the main things asylum seekers need to know about applying for asylum in the UK. It explains the procedure and what happens while asylum seekers wait for a decision. This leaflet does not give full explanation of the law but is a guide only.

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Applying for asylum support

Asylum seekers may need help with accommodation and living costs while they are waiting for a decision on their asylum claim. This leaflet explains how people can get help with these.

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Positive decision on your asylum application

This leaflet explains what your rights and entitlements are when the government grants you permission to stay.

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Are you a victim of racial harassment?

Some people may be attacked or insulted because of their racial or ethnic origin.
This leaflet provides information about what steps people should take if these incidents happen to them.

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How to make a complaint

This leaflet explains how you can make a complaint if you are dissatisfied with the service you have received at one of Refugee Council offices.

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Integration loans

This leaflet explains how refugees and people with humanitarian protection can apply for integration loans to start their new life in the UK.

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Other documents

Are you a destitute and at the end of the asylum process?

This leaflet explains how destitute asylum seekers who are at the end of the asylum process may receive help with accommodation and living costs under Section 4.

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Are you supported by NASS and have been granted a positive decision on your asylum application?

This leaflet explains what people need to do when they receive a positive decision on their asylum application and their NASS support is withdrawn.

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UK resettlement programme: guides for refugees

This guide is for refugees who arrived in the UK as part of the resettlement programme. It includes information about what people might expect when they arrive in the UK and the agencies helping them to resettle.

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Are you from Iraq? Have you been refused refugee status?

This leaflet explains under what circumstances an Iraqi asylum seeker who has been refused asylum may qualify for indefinite leave to remain.

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Have you and your family been refused asylum? (Section 9)

This leaflet explains the government’s new policy relating to families who have had their asylum applications refused.

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Domestic violence - do you need help?

This short leaflet explains what is considered to be domestic violence and how you can get help if you are experiencing it.

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A guide to finding a home in England

This leaflet explains your housing options in England when the Government grants you permission to stay.

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Have you received a questionnaire about an asylum application you made before 5th March 2007?

This leaflet explains what asylum seekers need to do when they receive a questionnaire from Case Resolution Directorate at the Home Office.

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A guide to your asylum interview

This leaflet is to help you prepare for your asylum interview and to give you information about what to expect and your rights are.

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Video link bail hearings

This leaflet is for people held in detention centres and prisons who are applying to be released on immigration bail. Many detainees will have their bail hearing by video link rather than in court. This leaflet explains how the video link bail hearing will be run and what to do if a bail application is refused.

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Schools for children - information factsheet for refugee parents

This factsheet provides useful information for refugee parents about school rules, including
attendance, school uniform and homework.

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Sexual health - information factsheet

This factsheet gives answers to some of the most frequently asked questions about sexual health, including where to go for help and advice.

Download the document here

The Refugee Council website contains further information and resources and is only available in English